How do you comment on positive feedback?

How do you comment on positive feedback?

Some things you can say:

  1. “This review made our day!”
  2. “Thank you so much for taking the time to leave us this amazing review.”
  3. “We are so grateful for your kind words. Thanks for sharing your review with us and the community.”

How do you respond to customer positive feedback?

How to respond to positive reviews?

  1. Always personalize the response.
  2. Always thank the customer.
  3. Respond to specific points in their review.
  4. Don’t overstuff your response with keywords.
  5. Try and offer something of value in your response.
  6. Target the number of reviews you respond to.

How do you say thank you for positive feedback?

Here’s how to respond

  1. Thank you! I really appreciate the feedback.
  2. That’s so good to hear! I’m glad [it turned out well/you were pleased with the end result/our hard work paid off].
  3. Thank you!

How do you respond to bad comments?

How to respond to a negative review (4 Steps)

  1. Step 1: Apologize and sympathize in your response to the negative review. Acknowledge the customer’s concerns.
  2. Step 2: Insert a little marketing in your response to the bad review.
  3. Step 3: Move the conversation offline.
  4. Step 4: Keep your response simple, short and sweet.

What do you say to a rude comment?

9 Comebacks for Dealing with Rude People

  • Thank you.
  • I appreciate your perspective.
  • This conversation is now over.
  • Why do you feel that was necessary, and do you really expect me to answer?
  • That almost hurt my feelings.
  • You’re right.
  • You always have something negative to say, don’t you?
  • I love myself, and I love you, too.

How do you deal with mean comments?


  1. Simply IGNORE the comment. The end.
  2. DELETE the comment (most websites have an option to do this).
  3. And/or BLOCK the person entirely, ‘unfriend’ them, remove them from your circles and lists. WHEN: If you don’t know the person well – or when you don’t want to waste your time responding to them.

Should I delete hate comments?

When You Need to Apologize If you feel as though there is some sort of appropriate apology on your part, then it would be best not to ignore or delete a comment. For example, in the case of a disgruntled customer, a business should not pretend that a comment was not made about their product.

How can I stop hating comments?

Here are a few tips:

  1. Always challenge the message, never the person who spread it.
  2. Use facts and data to call out generalisation and inaccuracies.
  3. Display the harm of hate speech by showing a different perspective.
  4. Be polite in your reply, don’t become abusive yourself.
  5. Take a breath.

Should you delete troll comments?

Delete Comment Some examples include when there is cursing, inappropriate photos, or a known troll is excessively harassing every post. Other types of comments you should consider deleting are blatant spam posts, or people trying to sell or promote a competing product/service.

What do you say to haters?

Below we have some great comebacks for the haters in this world….Top ten sarcastic comebacks for haters

  • Jealousy is a disease.
  • You don’t like me?
  • I’m an acquired taste.
  • Do you always act like an idiot or do you just show off when I’m around?
  • Grab a straw because you suck.

What are haters?

What is a “Hater?” “Hater” is a label used to refer to people who use negative and critical comments and behavior to bring another person down by making them look or feel bad. These hurtful and negative comments can be delivered in person, online, or in texts and apps.

How do you stop a troll?

Here are ten ways you can accomplish just that.

  1. Establish a Policy. When dealing with trolls the first step is to establish a policy for user comments.
  2. Ignore Them. Trolls want attention.
  3. Make Let Light of the Situation.
  4. Unmask Them.
  5. Don’t Provide a Platform.
  6. Use Moderators and Online Tools.
  7. Create a Unified Community.
  8. Listen.

How do you beat a troll?

Let’s look at how to defeat internet trolls.

  1. Are You in Charge? Make a ‘No Trolls’ Policy.
  2. No Moderators? Get Some.
  3. For the Love of Pete, Ignore the Trolls. The M.O.
  4. If You Can’t Ignore Them, Call Them on Their B.S.
  5. Make Your Social Profile(s) Friends-Only.
  6. Be Unexpectedly Kind.
  7. Respond with Humor, Then Move On.

Should you delete negative comments on social media?

Never, ever delete negative comments. It’s unlikely to make the person go away, and it may just incentivize them to post more. Negative social media contact isn’t something you can erase. Some guides recommend asking posters to remove their comments after you’ve solved the situation.

How do you deal with negative comments or a brand reputation crisis?

There are extensive resources written on how to respond to negative reviews, but here are some quick tips to help get you started:

  1. Apologize, even if you feel like your organization wasn’t in the wrong.
  2. Take accountability for the issue and don’t attempt to pass off blame.
  3. Respond briefly and quickly when possible.

How do you respond to bad comments on Facebook?

Write a short, non-confrontational reply that shows that you’ve read and understood the issue(s) raised, even if they’re unfounded. Be specific and acknowledge the customer’s concerns; show sympathy that they had a bad experience. Sincerely apologize for the upset caused offer to make things right.

How do you respond to social media comments?

Steps for Responding to POSTIVE Comments

  1. Thank the consumer for positive review. Be specific and genuine.
  2. Use the business name and keywords in the response.
  3. Add a little marketing to the review response.
  4. Invite the consumer to do something with your response.

How do you reply to a comment on FB?

To get started, simply open the Facebook page and select Reply underneath the comment you would like to respond to. Type your reply and then click Enter. Your reply will now be displayed in the comments section for all to see. If you would rather respond via private message, underneath the comment select Message.

What do you reply to a compliment?

Here are a few ways to respond to a compliment:

  • “Thank you, it makes my day to hear that.”
  • “I really put a lot of thought into this, thank you for noticing.”
  • “Thank you, I really appreciate you taking the time to express that.”
  • “Thank you, I am happy to hear you feel that way!”

How do you respond to customer inquiries?

How to effectively respond to customer complaints

  1. listen to the customer’s experience in its entirety.
  2. apologize.
  3. focus on the solution.
  4. don’t rush the customer.
  5. find complaints before they find you.

What are the three main categories of customer complaints?

5 of the Most Common Types of Customer Complaints, and How to Handle Them

  • The Meek Customer. The Meek Customer will avoid submitting a complaint because he or she doesn’t want to be a pain or believes you don’t care.
  • The Aggressive Customer.
  • The High Roller Customer.
  • The Rip-Off Customer.
  • The Chronic Complainer Customer.
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